Terms of service
Last Updated: 15 march 2026
Welcome to Trenvia.in . These Terms of Service (“Terms”) govern your use of our website and services. By accessing or purchasing from our store, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website.
1. Account Terms
By using our website, you confirm that you are at least 18 years old or accessing the website under the supervision of a parent or legal guardian. You are responsible for maintaining the confidentiality of your account details and for all activities that occur under your account.
You agree to provide accurate, current, and complete information when creating an account or placing an order.
2. Pricing and Payment
All prices listed on Trenvia.in are displayed in Indian Rupees (INR) unless stated otherwise. Prices may change at any time without prior notice.
We accept payments through secure third-party payment gateways. By placing an order, you agree to provide valid and authorized payment information. Orders will only be processed after successful payment confirmation.
3. Product Descriptions
We strive to ensure that all product descriptions, images, and details on our website are accurate. However, we do not guarantee that all information is completely error-free, current, or complete.
If a product received differs significantly from its description, please contact us at [trenvia.in@gmail.com] so we can assist you.
4. Order Acceptance
Placing an order on Trenvia.in does not guarantee that the order will be accepted. We reserve the right to refuse or cancel any order for reasons including but not limited to:
Product availability
Errors in pricing or product information
Suspected fraudulent activity
Issues with payment authorization
If your order is canceled after payment has been processed, a refund will be issued according to our refund policy.
5. Shipping and Delivery
Orders are processed and shipped within [BUSINESS DAYS] unless otherwise stated. Delivery times may vary depending on your location and the shipping carrier.
While we aim to deliver orders within the estimated timeframe, delays may occur due to factors beyond our control such as courier issues, weather conditions, or logistics delays.
6. Returns and Refunds
Returns and refunds are handled according to our Return and Refund Policy. Customers may request returns within the specified timeframe and under the conditions outlined in that policy.
For assistance with returns or refunds, please contact us at [trenvia.in@gmail.com].
7. Prohibited Uses
You agree not to use the website for any unlawful or unauthorized purpose. Prohibited activities include but are not limited to:
Violating any applicable laws or regulations
Engaging in fraudulent transactions
Interfering with website security or functionality
Attempting to access restricted areas of the website
Using the website to distribute malicious software or harmful code
Violation of these terms may result in termination of your access to the website.
8. Limitation of Liability
To the fullest extent permitted by law, [Trenvia.in] shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website, products, or services.
Our total liability for any claim related to a purchase shall not exceed the amount paid by the customer for that specific product.
9. Governing Law
These Terms of Service shall be governed by and interpreted in accordance with the laws of India. Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the courts located in India.
10. Changes to These Terms
We reserve the right to update or modify these Terms of Service at any time without prior notice. Any changes will be posted on this page with an updated revision date.
11. Contact Information
If you have any questions about these Terms of Service, please contact us:
Store Name: Trenvia.in
Email: trenvia.in@gmail.com