Shipping policy
At Trenvia.in, we strive to ensure your orders reach you safely and on time. This Shipping Policy explains how we handle shipping, delivery, and tracking to make your shopping experience smooth and transparent.
1. Shipping Methods Available
We offer reliable shipping through trusted courier partners. The available shipping methods may include standard shipping, express shipping, or same-day delivery (where applicable). Shipping options will be displayed at checkout.
2. Order Processing Time
All orders are processed within 2 days after payment confirmation. Please note that processing time is separate from the shipping time and may vary during peak seasons or public holidays.
3. Delivery Timeframes
Standard deliveries typically take [5 to 7 BUSINESS DAYS] depending on your location. Express delivery options, if available, may arrive faster. Please keep in mind that delivery times are estimates and may be affected by external factors beyond our control, such as weather, courier delays, or logistics issues.
4. Shipping Costs
Shipping costs are calculated at checkout based on your location, shipping method, and order size. Standard shipping is [₹70] it vary with the places, while express or premium options may have additional charges.
5. Tracking Information
Once your order has been shipped, we will provide a tracking number via email or SMS. You can use this number to track your package with the courier until it reaches your doorstep.
6. Delivery Issues and Delays
While we work hard to ensure timely delivery, occasional delays may occur due to courier issues, traffic, weather, or other unforeseen circumstances. If your package is delayed, damaged, or lost in transit, please contact us at [trenvia.in@gmail.com], and we will assist you promptly.
7. International Shipping
If applicable, we offer international shipping to select countries. Delivery times and shipping costs will vary depending on the destination and customs processing. Customers are responsible for any applicable customs duties, taxes, or import fees.
8. Contact Us
For any questions regarding shipping, delivery, or tracking, please reach out to us:
Store Name: Trenvia.in
Email: trenvia.in@gmail.com